Facebook blocks Signal for transparent advertising
The Signal team wanted to run ads showing how personalized Facebook ads work. The advertising account was deactivated.
The team of the messenger Signal tried to place ads on Facebook platforms such as Instagram and wanted to disclose the personalization of the ads. As those involved now write in the Signal blog, however, they were excluded from Facebook's advertising network for this.
The announcement says: "Companies like Facebook don't build technology for you, they build technology for your data. They collect everything they can from Facebook, Instagram and Whatsapp to sell insights into people and their lives." And while that's no secret, exactly how it works remains unclear to many, he said.
So now Signal wanted to showcase how ad personalization works based on the data it collects, even through ads. "Facebook's own tools have the potential to reveal what otherwise remains unseen. (...) We wanted to use those same tools to directly show how most of the technologies work. We wanted to buy some Instagram ads," the Signal blog states simply.
Transparent advertising with Facebook's resources
As for the specific plan, the team writes, "We created a variant-targeted ad that would show you the personal data Facebook collects about you and sells access to it. The ad would simply display some of the information collected about the viewer that the ad platform uses. Facebook was not fond of the idea."
The ads now unveiled and planned by Signal, for example, directly displayed the occupation, relationship status, location, as well as various interests of the person who should have ultimately seen the ad. One of the ads now featured on the Signal blog reads, "You're seeing this ad because you're a newly married Pilates instructor and crazy about cartoons. This ad uses your location to know you're in La Jolla. You're interested in parenting blogs and thinking about LGBTQ adoption."
On being deactivated as a Facebook ad partner, the Signal team writes, "Being transparent about how ads use people's data is apparently enough to get you banned; in Facebook's world, the only acceptable use is to hide what you're doing from your audience."
Facebook disagrees
In a statement, Facebook basically contradicts Signal's account. According to the statement, Signal's advertising account was indeed suspended for a few days in early March, but due to an "unrelated payment issue."
In addition, according to Facebook, Signal never tried to run the described ads through the ad network, so they could never have been rejected by Facebook. In addition, Signal's advertising account is still active and could be used for other advertising.
However, the Signal team continues to say that it tried to run the described ads on Facebook, but they were rejected. The Register magazine also points out that Facebook's advertising guidelines prohibit content that shows or implies personal characteristics.
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