Account retrievals from German banks explode
The consulting firm McKinsey recently published an interesting study with regard to digitization and the use of online services by German citizens. Almost one in five consumers in Germany with Internet access is using digital services such as online banking or ordering groceries for the first time since the outbreak of the COVID 19 pandemic. Nevertheless, Germany, a major economic nation, ranks only second to last in terms of digital usage behavior within Europe. Only consumers in Switzerland are less digital. Germans worry about their data One important reason for this is the data protection and security concerns of German citizens, which are greater than in any other country in Europe. Despite ranking second to last, the use of digital channels and services also outweighs analog alternatives in Germany during the Corona restrictions. Much of this is due to entire sectors being forced into digital offerings as a result of the pandemic. In no European country is distrust of digital off...